The Auditor General’s 2015 Audit Work Plan included an audit of the City’s management of Long-Term Disability (LTD) benefits. The audit was divided into two phases. Phase One, which is the subject of this report, focused on City management of LTD benefits. Phase Two will focus on Manulife’s compliance with contract requirements. Manulife is the […]
The Auditor General’s 2014 Audit Work Plan included an audit of Property Tax Billing and Collection processes. The overall objective of this review was to assess the efficiency and effectiveness of processes in place to bill and collect property taxes. The review of collections was limited to the collection of Payment in Lieu of Taxes […]
The Auditor General’s 2014 Audit Work Plan included an audit of City-wide training activities and operational controls. The Human Resources Division provides corporate training initiatives and related support to City Divisions and employees. The purpose of the audit was to determine if training services delivered by the Human Resources Division are effective and efficient. The […]
This report provides information related to the results of the Auditor General’s 2014 audit of the use of service efficiency consultants which was included in the 2014 Audit Work Plan and a January 2015 Budget Committee request related to the implementation status of the KPMG City of Toronto – Shared Services Efficiency Study. Auditor General’s […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase One, which focused on conventional buses, was completed in December 2013, and the audit report was submitted to the […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase One, which focused on conventional buses, was completed in December 2013, and the audit report was submitted to the […]
This review was initiated because of the increase in the Divisional Purchase Order (DPO) limit to $50,000, the potential for a further increase in this limit, and instances of noncompliance with City purchasing policies and procedures that were identified in the past. Although controls over DPOs have improved, there is an opportunity for the City […]
The Auditor General’s Work Plan included a review of the software asset management process. The objective of the audit was to determine the adequacy of management controls over the use of software licenses and to examine the procedures being used to ensure the City complies with software license agreements. Software license acquisition and maintenance is […]
The Auditor General’s Audit Work Plan included a review of Facilities Management – Security and Safety. Corporate Security provides security services at over 1,300 City facilities including City Hall, Metro Hall, civic centres, Union Station and divisional facilities. The objective of this audit was to assess the adequacy and effectiveness of the physical security and […]