The objective of this review was to identify opportunities to improve operational efficiency and effectiveness of building inspection services provided by Toronto Building. The review also assessed compliance with legislative requirements as well as established Divisional policies and procedures. Key issues identified in our report relate to the following areas: No inspection of 98,000 permits […]
Over the past number of weeks, significant concerns have been raised in connection with the activities of one of the former subsidiary companies of Toronto Community Housing Corporation (TCHC). The Auditor General has had discussions with both the Chair of the Board and the President and Chief Executive Officer, in connection with this matter. The […]
The Auditor General’s 2013 Audit Work Plan included a review of controls over payroll and scheduling processes at the City Emergency Medical Services Division (EMS). This review was selected due to: the significant amount of funds involved the number of complaints received by the Auditor General’s Fraud and Waste Hotline This report identifies a number […]
This report provides information relating to the 2014 budget for the Auditor General’s Office and a budget for approval by the Audit Committee. An analysis of the budget request is as follows: 2014 Budget Request 2013 Approved Budget Increase % Budget $4,639,100 $4,177,600 $461,500 11.04 The budget request of the Auditor General for 2014 has […]
The Auditor General’s 2013 Audit Work Plan included a review of the IT Service Desk Unit in the Information Technology Division. The objective of this review was to assess adequacy of management controls to ensure the effective operation of the IT Service Desk and timely resolution of end-user requests, incidents and problems. This report contains […]
The purpose of this report is to provide City Council with details of the Auditor General’s 2014 Audit Work Plan. The 2014 Audit Work Plan is attached as Appendix 1 to this report. Appendix 2 includes a summary of future potential audits. Appendix 3 includes audits completed during the period 2009 to 2013. The 2014 […]
The purpose of this report is to advise Audit Committee of amendments to the Auditor General’s 2013 Audit Work Plan.
Recommendations made as a result of investigations are generally specific to each individual case and are reported directly to Divisional management and the City Manager. On occasion recommendations made in relation to one Division have relevance to other City Divisions as well as City Agencies and Corporations. These recommendations in prior years have been summarized […]
The Auditor General initiated this review as a result of a number of complaints received by the City’s Fraud and Waste Hotline. Generally, investigations relating to complaints to the Fraud and Waste Hotline are summarized in our annual report on the activities of the Hotline program and as a result are not reported separately. In […]