High Number of Underutilized Vehicles Using an annual threshold of 5,000 km or 125 engine hours, we identified 230 vehicles in 2018 from 15 City divisions and one corporation that were underutilized. This represents 18 per cent of the fleet’s light duty vehicles, up from 15 per cent in 2017. The City paid $10 million […]
Toronto Community Housing Corporation (TCHC) revitalization initiatives are a significant undertaking. They offer the chance to plan and build a community starting from the ground up. TCHC’s revitalization program aims to leverage the value of its lands in order to replace aging buildings and keep the building capital repair backlog from increasing. It also provides an […]
A – Overall Passenger Revenue Loss We estimate that TTC lost at least $64M in passenger revenue in 2018 due to: $61M from fare evasion $3M from malfunctioning Metrolinx equipment (TTC’s analysis) Additional revenue losses from malfunctioning TTC subway fare gates and unattended “crash gates” could not be determined during this phase of the audit, […]

This report represents the 2018 annual report on fraud, waste and wrongdoing at the City including the activities of the Fraud and Waste Hotline Program (the Hotline Program). It highlights the complaints that have been communicated to the Auditor General’s Office. It does not represent an overall picture of fraud or other wrongdoing across the […]
Auditor General’s Message Our Office had another busy and exciting year in 2018. In 2018, we issued 12 performance audit reports and a major investigation affecting many walks of life. This resulted in 185 recommendations that will strengthen controls, make the City more efficient, reduce waste, and achieve better value for money. Be it protecting […]