The Auditor General’s Work Plan included a review of the Financial Planning, Analysis and Reporting System (FPARS) implementation project. The objectives of this review were to assess the adequacy of measures, controls and processes in place to ensure successful implementation of the FPARS project. This report contains nine recommendations along with a management response to […]
The Auditor General’s Work Plan included an operational review of Real Estate Services Division, Appraisal Services Unit (Appraisal Services). Appraisal Services provides valuation and consulting services to City Divisions, Agencies and Corporations for a variety of real estate matters. The objective of this review was to assess the extent to which Appraisal Services’ operations are […]
The City stores large amounts of data electronically in many different information systems. Often created independently of each other, data is stored in different formats making the sharing of data across systems very difficult. Having different data formats obstructs the ability of the City divisions, agencies and corporations to perform consistent reporting and analysis required […]
The Auditor General’s 2012 Work Plan included a review of the management and administration of City divisional accounts payable. This review focused on assessment of controls over the creation of vendor accounts, vendor payments and other related processes within the City Accounting Services Division and Purchasing and Materials Management Division. This report contains 12 recommendations. […]
The Auditor General’s 2012 Audit Work Plan included a review of Wheel-Trans operations. Provision of accessible transit services is governed by provincial legislation. Wheel-Trans provides specialized accessible transit services within the City of Toronto to persons with mobility difficulties. Using accessible buses, accessible taxis and sedan taxis, Wheel-Trans provided approximately 2.7 million door-to-door trips to […]
The Auditor General’s 2012 Work Plan included a review of the Community Partnership and Investment Program. The objective of this review was to assess the processes for both the awarding of funding and monitoring subsequent agency performance. This report contains eight recommendations along with a management response to each of the recommendations. The implementation of […]
The Auditor General’s Work Plan included a review of the Investigation Services Unit in Municipal Licensing and Standards Division. The objective of this review was to assess controls related to by-law enforcement activities performed by the Investigation Services Unit. In addition, the review explored opportunities for operations to become more effective and efficient. The central […]
The Auditor General’s 2012 Audit Work Plan included a review of Wheel-Trans operations. Provision of accessible transit services is governed by provincial legislation. Wheel-Trans provides specialized accessible transit services within the City of Toronto to persons with mobility difficulties. Using accessible buses, accessible taxis and sedan taxis, Wheel-Trans provided approximately 2.7 million door-to-door trips to […]
The Auditor General’s 2012 Audit Work Plan included a review of processes at Toronto Employment and Social Services Division (TESS), for verifying reporting of income by clients. The objective of this review was to assess controls over the income reporting process at TESS. The review focused on the reporting of income by clients who were […]