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A review of contracts with various providers of services to the Toronto Employment and Social Services Division (TESS) was included in the Auditor General’s Audit Work Plan.

TESS maintains contracts with a number of third-party organizations to prepare Ontario Works recipients for employment opportunities. This audit reviewed agreements between TESS and various service providers. Specific objectives of the audit included ensuring compliance with legislative requirements and corporate policies and procedures, review of payments to providers for compliance with terms in service agreements and assessing the effectiveness in achieving contract objectives established by TESS.

The implementation of the eight recommendations contained in this report will improve financial controls over purchasing, contract management and payment processing. These improvements will contribute to Ontario Works recipients receiving the appropriate support to help them become and stay employed.