The attached report summarizes the results of the Auditor General’s review of allegations of fraud. The case involved two BIAs resulting from the actions of a consultant who worked for each Business Improvement Area (BIA) at different times beginning in 2017. This investigation was initiated based on concerns raised by the City’s BIA office of […]
The Auditor General’s audits and investigations provide independent information for City Council to hold City administrators accountable for providing stewardship over public funds. The Auditor General’s work helps to identify and mitigate risks the City faces, improve accountability, strengthen management controls, and enhance the efficiency and effectiveness of City operations. The purpose of this report […]
In accordance with Chapter 3 of the Toronto Municipal Code, the Auditor General is submitting her 2021 Operating Budget request to the Audit Committee for consideration and recommendation to City Council. The attached report provides information relating to the Auditor General’s 2021 Operating Budget request of $6.651 million. This is slightly less than the base […]
Why This Audit Matters Because the contractors perform the majority of winter road maintenance activities for the City, it is critical that the Division properly designs and manages the contracts. If contractors do not meet their required service levels during winter snow events, the Division may not be able to ensure public and road safety […]
Torontonians rely on a healthy City workforce to provide services. Employees depend on their health benefit plan to support them in remaining healthy. Fraud detection and prevention helps improve the sustainability of health benefit plans. This investigation confirms that the City has implemented past Auditor General recommendations around health benefits. Because of that, the City […]
In 2019 the City spent $152 million to provide employee health benefits. Dental benefits amounted to $51.9 million or 34 per cent of total benefit costs. Testing the controls to ensure claims are reasonable and legitimate and reviewing plan design provides a measure of assurance to City Council that the City is receiving the best […]
The Auditor General undertakes a risk-based approach to audit selection. To identify audit priorities for her Audit Work Plan, every five years the Auditor General performs an extensive risk assessment of the operations of the City divisions and its major agencies and corporations included in her mandate. The results of the Auditor General’s last city-wide […]
The Auditor General reviews the implementation status of outstanding audit recommendations, and reports the review results to City Council through the Audit Committee. As of September 30, 2020, there were 749 outstanding recommendations, 296 were identified as high priority. This year, our Office implemented a new audit management technology solution designed for auditors to manage […]
Why This Audit Matters The City’s home ownership assistance program (the “Program”) helps provide affordable home ownership opportunities for residents. With limited funding available to address its housing priorities, it is important for the City to ensure that the Program is having the desired positive impact on people’s lives and accomplishing its housing objectives. By […]