Why this Follow-Up Matters More than 1.5 years since our original audit, concerns persist – the City is still not receiving value-for-money for tree maintenance. Our follow-up review highlights problems with how Parks, Forestry and Recreation (PFR) is managing and administering these services. This is consistent with our 2019 audit results. PFR needs to put […]
The Auditor General reviews the implementation status of recommendations made through her audit and investigation reports. The results of the review are reported to City Council through the Audit Committee. The Auditor General’s follow-up work was impacted by the COVID-19 pandemic. In 2020, we deferred our follow-up work that was in-progress to enable City divisions […]
Over the past decade, the City of Toronto, like other large organizations, is increasingly conducting business and key operations online in a networked environment. This makes operations more efficient and citizens are served better. The purpose of this report is to communicate security incidents that occurred at a City division and a City organization and […]
Why This Review Matters In early 2020, Auditor General became aware of a security incident in the City’s HR system through a Fraud Hotline complaint. The HR system collects and stores significant information relating to users, such as employees and elected officials. Given the importance of information privacy and cybersecurity, the Auditor General immediately initiated […]
The coronavirus pandemic brought unexpected challenges to the City and its residents. The City has shown incredible resilience in adapting to continuously changing circumstances in order to deliver vital programs and services. Like much of the City, my Office quickly adapted to working remotely from the onset of the pandemic. Because of the temporary shortage […]
Benefits of the Fraud and Waste Hotline Program Protect City assets Reduce losses Deter fraud, wrongdoing and waste Strengthen internal controls Improve policies and procedures Increase operational efficiencies Identify trends, address risks, make action-oriented recommendations to management and inform our audit work plan Responsibility To Report Wrongdoing The Disclosure of Wrongdoing and Reprisal Protection policy, […]
The attached report summarizes the results of the Auditor General’s review of allegations of fraud. The case involved two BIAs resulting from the actions of a consultant who worked for each Business Improvement Area (BIA) at different times beginning in 2017. This investigation was initiated based on concerns raised by the City’s BIA office of […]
The Auditor General’s audits and investigations provide independent information for City Council to hold City administrators accountable for providing stewardship over public funds. The Auditor General’s work helps to identify and mitigate risks the City faces, improve accountability, strengthen management controls, and enhance the efficiency and effectiveness of City operations. The purpose of this report […]
In accordance with Chapter 3 of the Toronto Municipal Code, the Auditor General is submitting her 2021 Operating Budget request to the Audit Committee for consideration and recommendation to City Council. The attached report provides information relating to the Auditor General’s 2021 Operating Budget request of $6.651 million. This is slightly less than the base […]