This report provides information regarding the implementation status of audit recommendations contained in various reports issued by the Auditor General to the City’s agencies, boards, commissions and corporations. On an annual basis the Auditor General reviews the implementation status of outstanding audit recommendations and reports the results of the review to Council through Audit Committee. […]
This report provides information regarding the implementation status of audit recommendations contained in various reports issued by the Auditor General to City divisions. On an annual basis the Auditor General reviews the implementation status of outstanding audit recommendations and reports the results of the review to Council through Audit Committee. Management has made progress on […]
The audit report entitled “311 Toronto – Full Potential for Improving Customer Service Has Yet to Be Realized” was presented to the Audit Committee at its November 23, 2011 meeting. In adopting the recommendations contained in the audit report, the Audit Committee requested the Auditor General to provide an interim progress report to the Audit […]
The Auditor General’s 2011 Work Plan included a review of the City’s use of consultants. Our 2001 audit, “Selection and Hiring of Professional and Consulting Services Review”, identified issues related to the procuring, recording and reporting on the City’s use of consultants. http://www.toronto.ca/audit/2001/selection_prof_consulting_june19_final.pdf The objective of this review was to determine if certain issues identified […]
The Auditor General’s Audit Work Plan included a review of the controls implemented by Transportation Services to maintain an inventory of traffic control devices. The objective of this review was to assess if the Traffic Plant Installation and Maintenance (TPIM) unit, in Transportation Services, maintains effective controls to safeguard the inventory of traffic control devices. […]
The Auditor General’s 2011 Work Plan included a review of the management and administration of City divisional accounts receivable. The objective of this review was to assess divisional practices for billing and collecting service related revenue owed the City for services provided to customers. Examples of divisional service related accounts receivable include recreational program registration […]
The Auditor General’s 2011 Work Plan included a review of the City’s Energy Retrofit Program. The Energy Retrofit Program is one step in the City’s Environmental Plan. The objective of this review was to evaluate the management of the energy retrofit program and processes with respect to the monitoring and measuring of energy savings with […]
In March 2011 the Auditor General issued two audit reports pertaining to the Toronto Community Housing Corporation (TCHC). Both reports were tabled with the Board of Directors of TCHC and were subsequently forwarded to Executive Committee. At that time concerns were expressed that the normal reporting process for both audit reports had been bypassed as […]
The Auditor General’s Audit Work Plan included the development of a system of Continuous Controls Monitoring for selected City expenses. The objective of the Continuous Controls Monitoring Project is to develop reports on a regular basis to assist management in proactively monitoring financial transactions, detect expenses that appear unusual and identify areas where internal controls […]