This report is to advise Audit Committee on the status of two significant audit reports relating to the Toronto Transit Commission and the Sony Centre for the Performing Arts. Both of these projects were included in the Auditor General’s 2013 Work Plan.
The Auditor General’s Audit Work Plan included a review of City controls over training, conferences and related travel expenses. The Work Plan is intended to address a combination of major program areas as well as those areas of less financial significance. In the latter case, while the areas reviewed may not involve significant funds, they […]
A review of the District 2 daytime residential curbside collection contract was requested by City Council at its meeting of May 17, 2011 and consequently, included in the Auditor General’s 2013 Work Plan. City Council awarded the District 2 curbside collection contract to Green For Life Environmental East Corporation at its meeting of October 24 […]
Procurement and contract fraud is extremely difficult to detect because, in the case of bid rigging, kickbacks, and illegal gratuities for example, it generally involves collusion between parties external to the City. While there has to be a balance between controls and an effective procurement process, it is important that controls are continually evaluated. The […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) bus maintenance program. The TTC Bus Maintenance and Shops Department provides regular maintenance and repair services to a large fleet of vehicles and equipment. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase […]
The objective of this review was to identify opportunities to improve operational efficiency and effectiveness of building inspection services provided by Toronto Building. The review also assessed compliance with legislative requirements as well as established Divisional policies and procedures. Key issues identified in our report relate to the following areas: No inspection of 98,000 permits […]
The Auditor General’s 2013 Audit Work Plan included a review of controls over payroll and scheduling processes at the City Emergency Medical Services Division (EMS). This review was selected due to: the significant amount of funds involved the number of complaints received by the Auditor General’s Fraud and Waste Hotline This report identifies a number […]
The Auditor General’s 2013 Audit Work Plan included a review of the IT Service Desk Unit in the Information Technology Division. The objective of this review was to assess adequacy of management controls to ensure the effective operation of the IT Service Desk and timely resolution of end-user requests, incidents and problems. This report contains […]
The Auditor General initiated this review as a result of a number of complaints received by the City’s Fraud and Waste Hotline. Generally, investigations relating to complaints to the Fraud and Waste Hotline are summarized in our annual report on the activities of the Hotline program and as a result are not reported separately. In […]