The Auditor General’s Work Plan included a review of Toronto Animal Services. The objective of this review was to assess the effectiveness of certain administrative practices with particular emphasis on the processes relating to Animal Licences. This audit did not include a review of revenue controls as this area was the subject of a review […]
The Auditor General’s 2011 Work Plan included a review of 311 Toronto. The review objective was to assess the operating effectiveness and efficiency of 311 Toronto. The audit results are presented in the attached report entitled “311 Toronto – Full Potential For Improving Customer Service Has Yet To Be Realized.”
The Auditor General’s 2010 Work Plan included a review of controls over the City’s economic stimulus program and projects funded through intergovernmental agreements with the federal and provincial governments. The objective of this review was to assess the effectiveness of practices implemented to ensure that adequate oversight, internal control, performance measurement and reporting systems are […]
The Auditor General’s 2011 Annual Work Plan includes the development and application of a system of continuous controls monitoring for various operations throughout the City. This process is conducted using specific audit data extraction software. Continuous controls monitoring involves the ongoing and regular identification of unusual transactions throughout the City’s financial information system. The advantages […]
Red light cameras are used in many jurisdictions around the world to enhance enforcement efforts aimed at the reduction in red light running and the resulting accidents. The City of Toronto’s program was initiated in November 2000 with the installation of 10 cameras rotating between 38 intersections. Currently, the City has 87 cameras operating among […]
The Auditor General’s 2011 annual work plan dated January 12, 2011 was submitted to Audit Committee on February 22, 2011 and to Council on March 8, 2011. As indicated in the submission to Audit Committee, the work plan “is intended to be flexible and may be amended by the Auditor General as required.” The purpose […]
This report identifies a number of areas where relatively minor amendments to provincial legislation would result in increased revenues to both the City and the Province. The extent of the increased revenue accruing to the City would likely be in the range of $3.9 million. The amendments to the legislation also have the potential to […]
Remote secure access tokens are used by the City to improve security over access to the City’s computer network from a computer that is not directly linked to the network. Remote secure access tokens and related licences are priced on a per user basis and the costs charged back to City divisions as tokens are […]
This report responds to Council’s request at its meeting of March 8 and 9, 2011 concerning the reporting practices of the Auditor General. This report addresses the protocol for reports issued to City Divisions, Agencies, Boards and Commissions and City controlled Corporations. The reporting practices of the Auditor General are well established, have been in […]