In 2007, the City of Toronto entered into a 20 year Agreement with Astral Media Outdoor LP for the supply, manufacture, installation, and maintenance of over 25,000 street furniture elements. The coordinated street furniture comprises a range of transit shelters, litter/recycling receptacles, tourist/area information pillars, public notice structures, benches, bicycle parking stands, multi-publication boxes, and automated public washrooms.
In 2008, Toronto City Council mandated that the Public Realm Section be created within the Transportation Division. One of the responsibilities of the Public Realm Section is to oversee the installation new furniture and to ensure that the terms of the contract with Astral Media are complied with.
The Auditor General’s 2011 Work Plan included a review of the management of the Coordinated Street Furniture contract. The objective of the review was to assess the adequacy and effectiveness of controls and processes in place to ensure compliance with the contract.
This report includes 11 recommendations. The implementation of these recommendations will improve the overall effectiveness of the Coordinated Street Furniture contract management. Attached to this report is a management response to each of the recommendations.