
Why This Audit Matters In May 2021, the City of Toronto issued a negotiated request for proposals (NRFP) for winter maintenance services in 11 geographically based contract areas. The non-binding, flexible NRFP procurement process was a new process for most winter maintenance contractors. Nearly $1.5 billion in winter maintenance contracts (over a 10-year term) were […]

Why This Investigation Matters This investigation looked into allegations of wrongdoing related to the construction of two large houses by one builder. One of the houses was more than 600 square meters in size and had a firewall, basketball court, and underground parking for 6 vehicles. The houses were in different districts, and different Toronto […]
Why This Audit Matters The Modular Housing Initiative is an innovative opportunity for the City to respond rapidly to Toronto’s urgent homelessness situation and to reduce pressure on its shelter system. Proper oversight and management of the Modular Housing Initiative is critical to ensure the projects are on time and on budget. Background In April […]

This report provides information about the Auditor General’s Office 2022 activities and the financial and non-financial benefits achieved by the City through its implementation of report recommendations. In 2022, the Auditor General’s Office presented nine audit, investigation, cybersecurity and other reports. The findings and recommendations in these reports focused on improving the efficiency and effectiveness […]

Why This Audit Matters Protecting public health and safety and limiting the probability of certain types of damage or degradation as a result of the design or construction of a building are key objectives of the Ontario Building Code. This is why the Chief Building Official (CBO) and building inspectors role in enforcing the Building […]
This report provides the results of our follow-up of selected recommendations conducted in the second half of 2022, and a high-level summary of outstanding recommendations for all City divisions and its agencies and corporations, as of December 30, 2022. Since inception (January 1999) to December 2022, the Auditor General has verified 80% of recommendations as […]

The attached report provides Audit Committee with information on the Auditor General’s 2023 Operating Budget request of $7.350 million, which is consistent with the Auditor General’s 2022 Operating Budget. The Auditor General’s 2023 Operating Budget represents approximately 0.045% of the City’s 2023 Proposed Operating Budget. The Auditor General’s budget request reflects resources needed to address […]
The purpose of this report is to provide City Council with an overview of the work the Auditor General plans to conduct in 2023. Audit projects included in the Annual Work Plan are identified through a risk assessment process conducted periodically, a review of emerging issues, and a review of trends in allegations made to […]

Benefits of the Fraud and Waste Hotline Program Protect City assets Reduce losses Deter fraud, wrongdoing and waste Strengthen internal controls Improve policies and procedures Increase operational efficiencies Identify trends, address risks, make action-oriented recommendations to management and inform our audit work plan Responsibility to Report Wrongdoing The Disclosure of Wrongdoing and Reprisal Protection policy, […]