This report represents the 2019 annual report on fraud, waste and wrongdoing at the City including the activities of the Fraud and Waste Hotline Program (the Hotline Program). It highlights the complaints that have been communicated to the Auditor General’s Office. It does not represent an overall picture of fraud or other wrongdoing across the […]
Auditor General’s Message 2019 marked another busy year for our Office. We completed 14 performance audits, investigations, and reviews, and issued several other reports. We also conducted our regular follow-up process for outstanding recommendations and managed the City’s Fraud and Waste Hotline. My staff’s hard work and the willingness of City divisions, agencies and corporations […]
The Auditor General’s Office conducts an annual follow-up review to determine the implementation status of recommendations in previously issued audit reports. The results of the review are reported to City Council through the Audit Committee. This report provides information regarding the implementation status of audit recommendations issued to City divisions in Community and Social Services, […]
Some critical infrastructure at the City, such as the Toronto Water treatment plants, use Operational Technology (OT) systems called industrial control systems (ICS). ICS systems include supervisory control and data acquisition (SCADA) systems. SCADA systems monitor and control the equipment and devices used in critical infrastructure. The Canadian Cyber Security Centre describes how ICS and […]
TTC provides a critical service – carrying millions of Torontonians around Canada’s largest city every day. Due to issues, limitations, and a complicated system, the TTC may not be getting all the passenger revenue it should. TTC and Metrolinx need to work together to resolve these issues. By The Numbers $1.162B: TTC’s total passenger revenue […]
This consolidated year-end report summarizes the 2019 audit recommendations followup results for all City divisions, the City Manager’s Office, Agencies and Corporations, and recommendations issued by the Auditor General’s Forensic Unit. The number of audit recommendations implemented by management over the past year was low. The City divisions, the City Manager’s Office and Agencies and […]
The Auditor General’s Office conducts an annual follow-up review to determine the implementation status of recommendations in previously issued audit reports. The results of the review are reported to City Council through the Audit Committee. This report provides information regarding the implementation status of audit recommendations issued to City divisions in Corporate Services and Finance […]
City of Toronto staff rely on a fleet of just under 5,000 vehicles and equipment valued at $330 million to deliver many services to the public, such as picking up waste, repairing roads, and maintaining our parks and communities. The Fleet Services Division is tasked with the annual purchase, rental, and disposal of this diverse […]