This consolidated year-end report summarizes the 2019 audit recommendations followup results for all City divisions, the City Manager’s Office, Agencies and Corporations, and recommendations issued by the Auditor General’s Forensic Unit. The number of audit recommendations implemented by management over the past year was low. The City divisions, the City Manager’s Office and Agencies and […]
The Auditor General’s Office conducts an annual follow-up review to determine the implementation status of recommendations in previously issued audit reports. The results of the review are reported to City Council through the Audit Committee. This report provides information regarding the implementation status of audit recommendations issued to City divisions in Corporate Services and Finance […]
City of Toronto staff rely on a fleet of just under 5,000 vehicles and equipment valued at $330 million to deliver many services to the public, such as picking up waste, repairing roads, and maintaining our parks and communities. The Fleet Services Division is tasked with the annual purchase, rental, and disposal of this diverse […]
The Auditor General’s audits and investigations provide independent information for City Council to hold City administrators accountable for providing stewardship over public funds. The Auditor General’s work helps to identify and mitigate risks the City faces, improve accountability, strengthen management controls, and enhance the efficiency and effectiveness of City operations. The purpose of this report […]
This report provides information regarding the implementation status of publicly reported recommendations made by the Forensic Unit. These recommendations were made in the context of the annual reports on the Fraud and Waste Hotline and investigations. Following up on outstanding recommendations from previous reports is important and ensures that management has taken appropriate action to […]
There is a limited supply of social housing resulting in long wait times for people seeking rent-geared-to-income (RGI) assistance. Effective eligibility reviews are a key safeguard for ensuring the nearly $385 million in annual subsidy funding helps people who genuinely need RGI. Annually, an average of about $7,200 in RGI assistance is provided to each […]
In accordance with Chapter 3 of the Toronto Municipal Code, the Auditor General is submitting her 2020 Operating Budget request to the Audit Committee for consideration and recommendation to City Council. The attached report provides information relating to the Auditor General’s 2020 Operating Budget request of $6.701 million. This is essentially the same budget as […]
Over the past decade, the City of Toronto, like other large organizations, is increasingly conducting business and key operations online and in a networked environment. This makes operations more efficient and citizens are served better. The City stores a vast amount of confidential and sensitive data, such as information about employees and citizens’ personal records. […]
This report provides the results of an extensive investigation into an allegation of reprisal from a former City of Toronto employee whose position was terminated. The former employee alleged their position was terminated because they previously made a wrongdoing complaint and another reprisal complaint. The Auditor General’s Office (AGO) has the responsibility to investigate reprisal, […]