The Auditor General’s 2012 Work Plan included a review of the management and administration of City divisional accounts payable. This review focused on assessment of controls over the creation of vendor accounts, vendor payments and other related processes within the City Accounting Services Division and Purchasing and Materials Management Division. This report contains 12 recommendations. […]
The Auditor General’s 2012 Audit Work Plan included a review of Wheel-Trans operations. Provision of accessible transit services is governed by provincial legislation. Wheel-Trans provides specialized accessible transit services within the City of Toronto to persons with mobility difficulties. Using accessible buses, accessible taxis and sedan taxis, Wheel-Trans provided approximately 2.7 million door-to-door trips to […]
The Auditor General’s 2012 Work Plan included a review of the Community Partnership and Investment Program. The objective of this review was to assess the processes for both the awarding of funding and monitoring subsequent agency performance. This report contains eight recommendations along with a management response to each of the recommendations. The implementation of […]
The Auditor General’s Work Plan included a review of the Investigation Services Unit in Municipal Licensing and Standards Division. The objective of this review was to assess controls related to by-law enforcement activities performed by the Investigation Services Unit. In addition, the review explored opportunities for operations to become more effective and efficient. The central […]
The Auditor General’s 2012 Audit Work Plan included a review of Wheel-Trans operations. Provision of accessible transit services is governed by provincial legislation. Wheel-Trans provides specialized accessible transit services within the City of Toronto to persons with mobility difficulties. Using accessible buses, accessible taxis and sedan taxis, Wheel-Trans provided approximately 2.7 million door-to-door trips to […]
The Auditor General’s 2012 Audit Work Plan included a review of processes at Toronto Employment and Social Services Division (TESS), for verifying reporting of income by clients. The objective of this review was to assess controls over the income reporting process at TESS. The review focused on the reporting of income by clients who were […]
The Auditor General’s Audit Work Plan included a review of storage warehouses. The objective of this review was to determine if City stores run by the Materials Management Stores and Distribution Unit in Purchasing and Materials Management Division are being fully utilized and providing cost-effective services. The findings are relevant for all store operations in […]
The Auditor General’s Audit Work Plan included a review of the eCity Vision framework. The eCity Vision framework endorsed by City Council in 2002 envisioned the use of information technology to create an “enabled City” to make services and information available to the public through multiple channels. The objective of this review was to determine […]
The Auditor General’s Audit Work Plan included a review of the Union Station Revitalization Project. The objective of this review was to assess the adequacy of controls implemented by management with respect to the Union Station Revitalization. This report contains twenty recommendations along with a management response to each of the recommendations. The implementation of […]