The Auditor General completed an audit of the management of telecommunication service contracts and payments at the TTC in May 2018. The audit report entitled “Toronto Transit Commission: Managing Telecommunication Contracts and Payments” was tabled at the TTC’s May 29, 2018, Audit & Risk Management Committee. The report is included as Attachment 2 to this […]
Why This Audit Matters The Engineering and Construction Services (ECS) Division delivers approximately $500 million annually in capital projects, including the construction of bridges, roads, sewers, and treatment plants. Ensuring that there are sufficient controls over these projects, including timely inspections and rectification of deficiencies, is vital to providing safe and sustainable infrastructure for the […]
This is the Auditor General’s first review of the Toronto Transit Commission’s (TTC) Telecommunication contracts and payments. A high volume of transactions, frequent service changes and multiple price plans create a high risk of overpayments. Effective management of service plans and telecommunication resources provide opportunities for savings. An audit of the City of Toronto’s (City) […]
Licensed child care services in Toronto are the most expensive in the country, and they’re unaffordable for 75% of parents. For families who are not eligible for a child care fee subsidy, the high costs of licensed child care can present a significant financial burden, to the extent that some parents cannot participate in the […]
“Every unpaid fine undermines the justice system, frustrates our law enforcement officers, and denies local governments much-needed revenue in challenging economic times.”— Alok Mukherjee, Former Chair of the Toronto Police Services Board POA offences include violations of the Highway Traffic Act, Compulsory Automobile Insurance Act, City Bylaws and many more. The Province transferred the responsibility […]
Why This Audit Matters The Information & Technology Division has prepared an IT Portfolio Integrated Plan for achieving the eCity goals, which were established in 2012. The purpose of this plan was to improve online service delivery and to update the City’s overall IT environment to ensure it is aligned with the City’s IT vision. […]
Our Office is proud of the work we do to ensure Torontonians’ tax dollars are well spent and that City programs are effectively run. This Annual Report summarizes the savings and other benefits achieved by my Office, and provides an update on what we’ll be working on in 2018. 2017 was a busy year for […]