The objective of this audit was to assess whether maintenance and cleaning costs for City-owned buildings are being managed economically, efficiently and in compliance with appropriate policies and legislative requirements.
This report is in response to the request of the Toronto Police Services Board that the Auditor General conduct a review of an internally developed information technology project called Enterprise Case and Occurence Processing System (eCOPS).
The attached report entitled, “Recovery of Social Assistance Overpayments, Toronto Social Services,” discusses the findings from our audit in detail and outlines 14 recommendations that will improve the internal controls in the City’s administration of social assistance funds and strengthen program efficiency and effectiveness in recovering overpayments from inactive cases.
This report presents the results of Phase Two of a two-part review of the City’s fleet operations conducted as part of the Auditor General’s 2004 Annual Work Plan. The Phase One report was tabled at the February 2004 Audit Committee meeting. This report also responds to three other fleet-related referrals as follows: A. Audit Committee’s […]
The purpose of this review is to evaluate the effectiveness of administrative internal controls within the Corporate Finance Division of the Finance Department. The review includes an evaluation of the processes and procedures within the Division in order to ensure that internal controls are effective in mitigating risks related to investment management and support sound […]
The Auditor General’s Office conducts risk assessments to identify and prioritize potential areas for review. As a result of this exercise, a review of the management of the City’s telecommunication infrastructure for voice, data and messaging services used was included in the Auditor General’s Annual Work Plan for 2004. Our objectives for reviewing the delivery […]
The implementation of the recommendations in this report will improve management controls over certain expenditures incurred by the Toronto Emergency Medical Services Division. Our review identified that Provincial Sales Tax has been paid on certain expenditures which are sales tax exempt. It is estimated that an amount of $60,000 is recoverable from the Province of […]
The purpose of this review was to assess the adequacy of controls over payroll processing and to determine whether outstanding recommendations from previous audit reports issued by the Auditor General’s Office in relation to payroll matters have been implemented and, where appropriate, to recommend further action to improve controls.
It is recommended that the Chief Administrative Officer initiate a process whereby all information technology acquisitions throughout the City, including the Agencies, Boards and Commissions, are effectively planned and coordinated. Such a process take into account the potential of establishing a corporate governance model which provides the appropriate level of authority for initiating, coordinating and […]