Over the years, the Auditor General has issued a significant number of reports and recommendations to provide independent assessments on the quality of stewardship over public funds and whether value for money is achieved in operating City divisions, and certain City agencies and corporations. The Auditor General periodically issues a report to highlight common themes […]
The purpose of this report is to update the Audit Committee on the Auditor General’s decision in considering City Council’s request to include an investigation into SmartTrack implementation in her 2026 Work Plan, and to report back on any required changes to the timeline of other work in her Work Plan. The report also provides […]
The Exhibition Place is an agency of the City of Toronto and managed by the Board of Governors of Exhibition Place. As Canada’s largest exhibition and convention centre, the Exhibition Place is used for conventions, conferences, trade shows, entertainment and sporting events, public celebrations, festivals, and cultural attractions, generating over $594.5 million per year in […]
Why This Audit Matters Maintaining City sewer systems in a state of good repair is essential to provide reliable sewer services for Toronto and maximize a return on assets. Aging infrastructure and lack of maintenance can lead to asset failures. Background Toronto Water engages and oversees contractors and consultants to carry out state-of-good-repair (SOGR) projects. […]
Why This Audit Matters This audit was initiated in response to concerns from City staff, management, and Councillors that low dollar value purchasing (under $3,000) takes too long. Given the City’s large volume of low dollar value purchases, increasing the efficiency of its procurement and payment processes can significantly impact divisional operations. Audit Objective This […]
Why This Audit Matters Utility cuts can lead to traffic disruptions and construction-related complaints. Inadequate utility cut restoration can deteriorate City roads and sidewalks or result in road hazards, increasing safety risks for drivers, cyclists and pedestrians. As a result, it is crucial for the City to effectively manage the utility cut process. Background Since […]
Why This Audit Matters Workforce planning and management, including succession planning, are critical in ensuring that the Toronto Transit Commission’s (TTC) non-union workforce meets its operational requirements to support providing public transit services to the City of Toronto, particularly as the number of employees at or nearing retirement eligibility is increasing. Background This audit assessed […]
Why This Audit Matters People experiencing homelessness are particularly vulnerable to illness and injury due to exposure to cold temperatures. Toronto Shelter and Support Services (TSSS) provides indoor spaces and services to support individuals experiencing homelessness during the cold winter months. Background Our audit aimed to answer whether there are opportunities (1) to minimize people […]
Why This Audit Matters City parks play a vital role in enhancing the quality of life for people of all ages. Ensuring the ongoing maintenance and repair of park assets and amenities is key to ensuring safe and well functioning public spaces. Background This audit is the second phase of the operational review of the […]