This report provides the results of our follow-up of selected recommendations conducted in the second half of 2022, and a high-level summary of outstanding recommendations for all City divisions and its agencies and corporations, as of December 30, 2022. Since inception (January 1999) to December 2022, the Auditor General has verified 80% of recommendations as […]
The purpose of this report is to provide an update on a fraud and waste complaint received, the subsequent action taken on the allegations and that management continues to work on the matters raised. In mid-2016, the City’s Fraud and Waste Hotline (operated by the Auditor General’s Office) received a complaint alleging a utility contracting services […]
The Auditor General has proactively raised concerns about evolving cybersecurity threats to the City and its Agencies and Corporations. These threats are real and large-scale attacks have disrupted public services in jurisdictions across North America and around the world, such as emergency response systems, utility services and law enforcement operations. A SCADA system, also known […]
This consolidated status report summarizes the 2021 recommendation follow-up results for all City divisions, the City Manager’s Office, agencies and corporations, and recommendations issued by the Auditor General’s Forensic Unit. During 2021, we verified 177 recommendations. Since inception, the Auditor General has verified 81% of recommendations as fully implemented or no longer relevant. We performed […]
The Auditor General reviews the implementation status of recommendations made through her audit and investigation reports. The results of the review are reported to City Council through the Audit Committee. Our Office implemented a new audit management technology solution. As an extension of the new system, we integrated continuous tracking of the implementation status of […]
Why this Follow-Up Matters More than 1.5 years since our original audit, concerns persist – the City is still not receiving value-for-money for tree maintenance. Our follow-up review highlights problems with how Parks, Forestry and Recreation (PFR) is managing and administering these services. This is consistent with our 2019 audit results. PFR needs to put […]
The Auditor General reviews the implementation status of recommendations made through her audit and investigation reports. The results of the review are reported to City Council through the Audit Committee. The Auditor General’s follow-up work was impacted by the COVID-19 pandemic. In 2020, we deferred our follow-up work that was in-progress to enable City divisions […]
The Auditor General reviews the implementation status of outstanding audit recommendations, and reports the review results to City Council through the Audit Committee. As of September 30, 2020, there were 749 outstanding recommendations, 296 were identified as high priority. This year, our Office implemented a new audit management technology solution designed for auditors to manage […]
The Auditor General’s Office conducts an annual follow-up review to determine the implementation status of recommendations in previously issued audit reports. The results of the review are reported to City Council through the Audit Committee. This report provides information regarding the implementation status of audit recommendations issued to City divisions in Community and Social Services, […]