The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) bus maintenance program. The TTC Bus Maintenance and Shops Department provides regular maintenance and repair services to a large fleet of vehicles and equipment. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase […]
A continuous controls monitoring program was initiated at the City in 2011. The objective of the program is to develop exception reports to pro-actively identify unusual levels of overtime and other employee expenses on an ongoing basis. This is done through the use of specialized audit software. In September 2012, the Auditor General issued an […]
The Auditor General’s 2012 Audit Work Plan included a review of Wheel-Trans operations. Provision of accessible transit services is governed by provincial legislation. Wheel-Trans provides specialized accessible transit services within the City of Toronto to persons with mobility difficulties. Using accessible buses, accessible taxis and sedan taxis, Wheel-Trans provided approximately 2.7 million door-to-door trips to […]
The Auditor General’s 2012 Audit Work Plan included a review of Wheel-Trans operations. Provision of accessible transit services is governed by provincial legislation. Wheel-Trans provides specialized accessible transit services within the City of Toronto to persons with mobility difficulties. Using accessible buses, accessible taxis and sedan taxis, Wheel-Trans provided approximately 2.7 million door-to-door trips to […]
Toronto Transit Commission, Employees Overtime and Related Expenses – Continuous Controls Monitoring
In 2011, the Auditor General initiated a project known as “continuous controls monitoring” at the City. In general terms, the purpose of the project is to identify and isolate unusual, specific transactions throughout the City (such as excessive overtime in payroll) and forward this information to management for further review and analysis. The transactions are extracted […]
The objective of our audit was to review Toronto Transit Commission practices related to the development, management and implementation of information technology projects in order to identify opportunities for improvement as well as cost savings. The key message conveyed in this report relates to the need to coordinate information technology issues with the City. The […]