Benefits of the Fraud and Waste Hotline Program Protect City assets Reduce losses Deter fraud, wrongdoing, and waste Strengthen internal controls Improve policies and procedures Increase operational efficiencies Identify trends and emerging issues, make results-oriented recommendations to management, and inform our Audit Work Plan What’s New One major investigation resulted in issuing a public report: […]
Over the years, the Auditor General has issued a significant number of reports and recommendations to provide independent assessments on the quality of stewardship over public funds and whether value for money is achieved in operating City divisions, and certain City agencies and corporations. The Auditor General periodically issues a report to highlight common themes […]
The purpose of this report is to update the Audit Committee on the Auditor General’s decision in considering City Council’s request to include an investigation into SmartTrack implementation in her 2026 Work Plan, and to report back on any required changes to the timeline of other work in her Work Plan. The report also provides […]
This report provides information about the Auditor General’s Office 2025 activities and the financial and non-financial benefits achieved by the City through its implementation of Auditor General report recommendations. In 2025, the Auditor General’s Office completed 12 impactful audit, investigation, and other subject matter reports, containing 81 recommendations, as well as our 2025 follow-up reports. […]
The Exhibition Place is an agency of the City of Toronto and managed by the Board of Governors of Exhibition Place. As Canada’s largest exhibition and convention centre, the Exhibition Place is used for conventions, conferences, trade shows, entertainment and sporting events, public celebrations, festivals, and cultural attractions, generating over $594.5 million per year in […]
The purpose of this report is to provide City Council with the Auditor General’s 2026 Work Plan, which contains projects that are in progress or will begin in 2026, new projects on the horizon that may commence in either late 2026 or 2027, and a backlog list of potential future audit projects for the longer […]
Why This Audit Matters Maintaining City sewer systems in a state of good repair is essential to provide reliable sewer services for Toronto and maximize a return on assets. Aging infrastructure and lack of maintenance can lead to asset failures. Background Toronto Water engages and oversees contractors and consultants to carry out state-of-good-repair (SOGR) projects. […]
The Toronto Police Service (TPS) uses its Information Technology (IT) Infrastructure to help deliver mission critical work to keep the City’s communities safe. This report is a follow-up to the first TPS cybersecurity assessment completed by the Auditor General in 2021, following a request from the Toronto Police Services Board. Cybersecurity incidents do not only […]
Why This Report Matters The FIFA World Cup 2026 is a large international event, also called Mega event, with six matches to be hosted by the City of Toronto at a budget of $380 million. Given the magnitude and financial impact of the FIFA World Cup 2026, including involvement with other levels of government, this […]