Why This Review Matters In early 2020, Auditor General became aware of a security incident in the City’s HR system through a Fraud Hotline complaint. The HR system collects and stores significant information relating to users, such as employees and elected officials. Given the importance of information privacy and cybersecurity, the Auditor General immediately initiated […]
Over the years, we’ve noticed that when management is busy working within their division, they may not see or be learning from broader lessons that may help to move their divisions and the City forward as one City. In this report, the Auditor General has identified three common themes in audit recommendations that will, if […]
In today’s environment, audit committees are widely regarded as one of the cornerstones of an organization’s oversight process. Audit committees are considered to have important governance responsibilities related not only to public financial reporting, internal controls and management of financial risks, but also to the oversight of an organization’s values and ethics. The Audit Committee […]
The Auditor General’s 2015 Annual Work Plan included an audit of shared services. The audit was expected to assess the rate of implementation of shared service recommendations made in previous Auditor General reports and from the KPMG Shared Service Study in 2012. This report is provided to inform the Audit Committee the reasons for deferring […]
The Audit Committee is a Special Committee of City Council reporting directly to City Council. The roles and responsibilities of the Audit Committee are outlined in the Toronto Municipal Code. The purpose of this report is to provide additional information on the roles and responsibilities of the Audit Committee.
Over the past number of weeks, significant concerns have been raised in connection with the activities of one of the former subsidiary companies of Toronto Community Housing Corporation (TCHC). The Auditor General has had discussions with both the Chair of the Board and the President and Chief Executive Officer, in connection with this matter. The […]
Recommendations made as a result of investigations are generally specific to each individual case and are reported directly to Divisional management and the City Manager. On occasion recommendations made in relation to one Division have relevance to other City Divisions as well as City Agencies and Corporations. These recommendations in prior years have been summarized […]
This report provides information regarding the implementation status of audit recommendations contained in various reports issued by the Auditor General to City agencies and corporations. On an annual basis the Auditor General reviews the implementation status of outstanding audit recommendations and reports the results of the review to City Council through Audit Committee. Since July […]
The implementation of recommendations contained in the 2011 audit report entitled “311 Toronto – Full Potential For Improving Customer Service Has Yet To Be Realized” was assessed in early 2013. The purpose of this report is to inform the Audit Committee of the implementation status of recommendations in the 311 audit report. The 2011 audit […]