PDF version of the ‘At a glance’ for this report Why This Review Matters In a city with almost 3 million people, demand for police resources is high. Response times are increasing and the Toronto Police Service (TPS) must determine the most efficient and effective allocation and use of its front-line priority response unit (PRU) […]
Read the full report Purpose of this Overall Common Themes Report The purpose of this overall common themes report is to highlight key messages and themes common to both of these reports, which span the continuum of front-line policing: from the time when a member of the public calls 9-1-1 or the TPS non-emergency line […]
Cyberattacks are widely considered to be one of the most critical operational risks facing organizations. This Phase 1 report includes the results of a review of critical systems in Toronto Fire Services (TFS). This report contains two administrative recommendations. The confidential findings and recommendations from our review are contained in Confidential Attachment 1. Reason for […]
In 2019, the Auditor General became aware of attacks on critical water systems in the U.S. and other jurisdictions. In addition, there were a number of alerts issued by the U.S. Department of Homeland Security (DHS), the U.S. Federal Bureau of Investigation (FBI), the Canadian Centre for Cyber Security, and other agencies. These alerts included […]
The purpose of this report is to: Communicate to Audit Committee and City Council that the Auditor General has commenced a review of a Toronto Fire Services’ critical system; and Recommend that the Chief Technology Officer continue expediting the Auditor General’s prior cybersecurity-related audit recommendations, so the City is ready to prevent, detect and respond […]
In a December 12, 2019 letter to the Auditor General, the Toronto Police Services Board requested the Auditor General to conduct a cybersecurity audit. Given the size and importance of Toronto Police Service (TPS) and the sensitivity of the information it retains, the Auditor General prioritized the allocation of resources on the request and agreed […]
Background This report reviews invoice processing and contract management in the Toronto Corporate Real Estate Management (CREM) Division (formerly Facilities Management). Why This Review Matters Addressing the issues identified in categories A to C (listed below) will assist CREM in transforming its invoice payment, procurement, contract management, and vendor management processes and help ensure the […]
City Council made a recommendation on October 27, 28 and 30, 2020 requesting the General Manager, Transportation Services, in consultation with the City Solicitor and the Auditor General, to report to the Audit Committee in the second quarter of 2021 to take on the definition and charging of standby payments for the remainder (two years) […]
In December 2020, City Council adopted a motion requesting the Auditor General to consider adding to the Auditor General’s 2021 Work Plan an audit of previous replacement rental units to assess whether the CreateTO incident was an isolated issue and whether units were allocated in accordance with City policy. This report provides a response to […]