The Toronto Police Service (TPS) uses its Information Technology (IT) Infrastructure to help deliver mission critical work to keep the City’s communities safe. This report is a follow-up to the first TPS cybersecurity assessment completed by the Auditor General in 2021, following a request from the Toronto Police Services Board. Cybersecurity incidents do not only […]
Why This Follow-up Matters Contracted winter maintenance services are part of the City’s snow and ice management plan to ensure the safety and mobility of all road, sidewalk, cycle, and path users. In March 2025, City Council requested that the Auditor General (AG) review whether previous AG recommendations were implemented by management ahead of the February […]
Why the Follow-Up Process Matters The follow-up process provides accountability and transparency for City Council and the public by reporting on the status of the implementation of the Auditor General’s recommendations. Benefits from Recommendations City divisions have made good progress as outlined in the Noteworthy Results section of the report. The financial benefits identified in […]
The Auditor General follows up on her audit reports to review management actions taken to implement the recommendations and to ensure that intended benefits are being achieved. This report provides a consolidated summary of the status of 33 prior recommendations issued by the Auditor General to Toronto Community Housing Corporation (TCHC) and the City, from […]
Why The Follow-Up Process Matters The follow-up process provides accountability and transparency for City Council and the public by reporting on the status of the implementation of the Auditor General’s recommendations and the intended benefits. The financial and non-financial benefits realized by implementing the Auditor General’s recommendations are reported through the Auditor General’s Annual Reports. […]
This report provides an update to information included in the Auditor General’s report (June 28, 2023), “Winter Maintenance Program Follow-Up: Status of Previous Auditor General’s Recommendations & Processes to Hold Contractors Accountable to New Contract Terms“. The Winter Maintenance Program Follow-Up report identified that Transportation Services was still working to implement 13 of the 22 […]
Why This Follow-Up Matters Contracted winter maintenance services are part of the City’s snow and ice management plan that is designed to prioritize the safety and mobility of all road, sidewalk, cycle, and path users. Nearly $1.5B in winter maintenance contracts (over a 10-year term) were awarded in December 2021. City Council voted to have […]
Why Follow-Up Matters Management’s actions to implement the Auditor General’s recommendations result in various benefits to the City, including non-financial benefits of strengthening internal controls to mitigate risks and continually improving how services are delivered. There are also financial benefits – the Auditor General’s 2022 Annual Report noted that management’s actions to implement recommendations have […]
This report provides the results of our follow-up of selected recommendations conducted in the second half of 2022, and a high-level summary of outstanding recommendations for all City divisions and its agencies and corporations, as of December 30, 2022. Since inception (January 1999) to December 2022, the Auditor General has verified 80% of recommendations as […]