TTC provides a critical service – carrying millions of Torontonians around Canada’s largest city every day. Due to issues, limitations, and a complicated system, the TTC may not be getting all the passenger revenue it should. TTC and Metrolinx need to work together to resolve these issues. By The Numbers $1.162B: TTC’s total passenger revenue […]
This is the Auditor General’s first review of the Toronto Transit Commission’s (TTC) Telecommunication contracts and payments. A high volume of transactions, frequent service changes and multiple price plans create a high risk of overpayments. Effective management of service plans and telecommunication resources provide opportunities for savings. An audit of the City of Toronto’s (City) […]
This report, dated October 13, 2017, provides the Auditor General’s findings primarily in relation to whether there was any political interference involved in the crafting and dissemination of a particular briefing note about large transit project options for the City of Toronto. The title of this particular briefing note, dated June 29, 2016, is Issues Relating […]
TTC Accounts Payable processes invoices and pays vendors. Vendors send their invoices to Accounts Payable, where staff identify the user department, indicate the purchase order number on the invoice, and forward the invoice to the appropriate department for approval. Departmental staff should ensure that the items received and the invoiced amounts match those set out […]
The purpose of this report is to provide the Audit Committee with a staff progress report on the implementation of recommendations contained in the following two audit reports: “Review of Toronto Transit Commission Bus Maintenance and Shops Department, Phase Two: Non-Revenue Fleet and Equipment Management and Maintenance”, and “Review of Toronto Transit Commission, Non-Revenue Vehicle […]
This report provides information regarding the implementation status of audit recommendations contained in various reports issued by the Auditor General to City Agencies and Corporations. On an annual basis the Auditor General reviews the implementation status of outstanding audit recommendations and reports the results to City Council through the Audit Committee. Since July 1, 2009 […]
Continuous controls monitoring has highlighted unusual expenditures and enabled management to address related payroll expenses in a proactive and timely manner.The Auditor General’s Continuous Controls Monitoring Program was initiated with an intention to expand to include other operational areas within the City including Agencies and Corporations. In July 2012, continuous controls monitoring was initiated at […]
The Auditor General initiated continuous controls monitoring of overtime and other payroll related expenses at the City in 2011. This program was expanded to Toronto Transit Commission in 2012. The objective of the program is to develop exception reports to proactively identify unusual levels of overtime and other expenses on an ongoing basis. Since the […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase One, which focused on conventional buses, was completed in December 2013, and the audit report was submitted to the […]