TTC provides a critical service – carrying millions of Torontonians around Canada’s largest city every day. Due to issues, limitations, and a complicated system, the TTC may not be getting all the passenger revenue it should. TTC and Metrolinx need to work together to resolve these issues. By The Numbers $1.162B: TTC’s total passenger revenue […]
This is the Auditor General’s first review of the Toronto Transit Commission’s (TTC) Telecommunication contracts and payments. A high volume of transactions, frequent service changes and multiple price plans create a high risk of overpayments. Effective management of service plans and telecommunication resources provide opportunities for savings. An audit of the City of Toronto’s (City) […]
This report, dated October 13, 2017, provides the Auditor General’s findings primarily in relation to whether there was any political interference involved in the crafting and dissemination of a particular briefing note about large transit project options for the City of Toronto. The title of this particular briefing note, dated June 29, 2016, is Issues Relating […]
TTC Accounts Payable processes invoices and pays vendors. Vendors send their invoices to Accounts Payable, where staff identify the user department, indicate the purchase order number on the invoice, and forward the invoice to the appropriate department for approval. Departmental staff should ensure that the items received and the invoiced amounts match those set out […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase One, which focused on conventional buses, was completed in December 2013, and the audit report was submitted to the […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase One, which focused on conventional buses, was completed in December 2013, and the audit report was submitted to the […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department. Due to the Department’s extensive operations, the audit was divided into two separate phases. Phase Two focused on TTC’s non-revenue fleet. Since fuel management is a key fleet management function, Phase Two included an […]
The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department. This report presents the results of our review of the management and maintenance of TTC’s non-revenue fleet. The report contains 21 recommendations pertaining to management structure, vehicle and equipment acquisition, inventory management, rental vehicles, […]
The Auditor General initiated continuous control monitoring of overtime and other payroll related expenses at the Toronto Transit Commission in 2012. The objective of the program is to develop exception reports to pro-actively identify unusual levels of overtime and other expenses on an ongoing basis. Since the initiation of the program, the Auditor General has […]