This report summarizes the Auditor General’s review of an allegation of waste and its settlement regarding the City’s non-compliance with a software end user agreement which resulted in the City making an advanced purchase for new software licenses that continue to remain underutilized. The City purchases various proprietary software to meet its operational needs. Proprietary […]
This report provides the results of an investigation into an allegation of reprisal from a former City of Toronto employee whose position was terminated. The former employee claimed the termination of their employment was reprisal by management for disclosing billing concerns and potential conflicts of interest between a Director and vendors. In accordance with the […]
In late 2017, the City’s Fraud and Waste Hotline (operated by the Auditor General’s Office) received a complaint regarding TPA’s vendor (“the Vendor”) of Pay & Display machines and related services. The Auditor General undertook an initial assessment of the allegations to better understand the information provided and to consider what actions would be appropriate […]
The attached report summarizes the results of the Auditor General’s review of allegations of fraud. The case involved two BIAs resulting from the actions of a consultant who worked for each Business Improvement Area (BIA) at different times beginning in 2017. This investigation was initiated based on concerns raised by the City’s BIA office of […]
Torontonians rely on a healthy City workforce to provide services. Employees depend on their health benefit plan to support them in remaining healthy. Fraud detection and prevention helps improve the sustainability of health benefit plans. This investigation confirms that the City has implemented past Auditor General recommendations around health benefits. Because of that, the City […]
This report provides the Auditor General’s findings from reviewing the 2018 sale of a property at 260 Eighth Street in Etobicoke, Ontario (the Property). This review was initiated based on concerns brought forward by a complainant in relation to the sale of the Property. They included that the sale amount of the Property was less […]
This report provides results of the Auditor General’s follow-up review of conditional permits issued by Toronto Building Division. In October 2017, the Auditor General issued a report titled “Toronto Building Division: Conditional Permits”. The report identified several issues, including a lack of effective Conditional Permit (CP) policy and guidance that was leading to the inconsistent […]
This report provides the results of an extensive investigation into an allegation of reprisal from a former City of Toronto employee whose position was terminated. The former employee alleged their position was terminated because they previously made a wrongdoing complaint and another reprisal complaint. The Auditor General’s Office (AGO) has the responsibility to investigate reprisal, […]
Why This Investigation Matters Safe infrastructure and buildings help ensure the safety of building occupants and this is consistent with service delivery and in compliance with the Ontario Fire Code. This report highlights the risks of not conducting proper due diligence when hiring life safety inspection vendors and reminds building owners of their responsibility to carry out inspections and […]