This report provides information on the Auditor General’s Office 2021 activities and financial and non-financial benefits achieved by the City through its implementation of report recommendations. In 2021, the Auditor General’s Office presented 14 audit, review and investigation reports, three follow-up reports and seven administrative reports. Additionally, our Fraud and Waste Hotline was as busy […]
The coronavirus pandemic brought unexpected challenges to the City and its residents. The City has shown incredible resilience in adapting to continuously changing circumstances in order to deliver vital programs and services. Like much of the City, my Office quickly adapted to working remotely from the onset of the pandemic. Because of the temporary shortage […]
Benefits of the Fraud and Waste Hotline Program Protect City assets Reduce losses Deter fraud, wrongdoing and waste Strengthen internal controls Improve policies and procedures Increase operational efficiencies Identify trends, address risks, make action-oriented recommendations to management and inform our audit work plan Responsibility To Report Wrongdoing The Disclosure of Wrongdoing and Reprisal Protection policy, […]
This report represents the 2019 annual report on fraud, waste and wrongdoing at the City including the activities of the Fraud and Waste Hotline Program (the Hotline Program). It highlights the complaints that have been communicated to the Auditor General’s Office. It does not represent an overall picture of fraud or other wrongdoing across the […]
Auditor General’s Message 2019 marked another busy year for our Office. We completed 14 performance audits, investigations, and reviews, and issued several other reports. We also conducted our regular follow-up process for outstanding recommendations and managed the City’s Fraud and Waste Hotline. My staff’s hard work and the willingness of City divisions, agencies and corporations […]
This report represents the 2018 annual report on fraud, waste and wrongdoing at the City including the activities of the Fraud and Waste Hotline Program (the Hotline Program). It highlights the complaints that have been communicated to the Auditor General’s Office. It does not represent an overall picture of fraud or other wrongdoing across the […]
Auditor General’s Message Our Office had another busy and exciting year in 2018. In 2018, we issued 12 performance audit reports and a major investigation affecting many walks of life. This resulted in 185 recommendations that will strengthen controls, make the City more efficient, reduce waste, and achieve better value for money. Be it protecting […]
Our Office is proud of the work we do to ensure Torontonians’ tax dollars are well spent and that City programs are effectively run. This Annual Report summarizes the savings and other benefits achieved by my Office, and provides an update on what we’ll be working on in 2018. 2017 was a busy year for […]
The Fraud and Waste Hotline program has received more than 8,900 complaints about fraud, waste or wrongdoing at the City of Toronto since it was established in 2002. In the past five years alone, the program has identified $17 million cumulative actual and potential losses, and $12.4 million in actual losses. The program also identified […]