The purpose of this report is to provide an update on a fraud and waste complaint received, the subsequent action taken on the allegations and that management continues to work on the matters raised. In mid-2016, the City’s Fraud and Waste Hotline (operated by the Auditor General’s Office) received a complaint alleging a utility contracting services […]
City Council made a recommendation on October 27, 28 and 30, 2020 requesting the General Manager, Transportation Services, in consultation with the City Solicitor and the Auditor General, to report to the Audit Committee in the second quarter of 2021 to take on the definition and charging of standby payments for the remainder (two years) […]

Why This Audit Matters Because the contractors perform the majority of winter road maintenance activities for the City, it is critical that the Division properly designs and manages the contracts. If contractors do not meet their required service levels during winter snow events, the Division may not be able to ensure public and road safety […]
Why This Audit Matters Given the significant amount spent on construction contracts, they can be a prime target for corruption and collusion activities. City staff need to be vigilant in monitoring and detecting unusual bid patterns. The audit identified several red flags of potential bid rigging by certain contractors in paving contracts and highlighted the […]
The Auditor General’s Office recently completed a review of Transportation Services local road resurfacing contracts. The report entitled “Local Road Resurfacing – Contract Management Issues” is available at: http://www.toronto.ca/legdocs/mmis/2013/au/bgrd/backgroundfile-58415.pdf The report identified issues in the areas of progress payments, quality assurance and project documentation. It was determined that supplementary audit work on road measurement practices […]
The Auditor General’s Audit Work Plan included a review of Transportation Services’ Summer Road Maintenance Program. The Division has recently realigned priorities with more emphasis being placed on road preventive maintenance activities. As a result, additional capital funding has been allocated to road resurfacing in order to extend the useful life of roads. In 2012, […]
The Auditor General’s Audit Work Plan included a review of the controls implemented by Transportation Services to maintain an inventory of traffic control devices. The objective of this review was to assess if the Traffic Plant Installation and Maintenance (TPIM) unit, in Transportation Services, maintains effective controls to safeguard the inventory of traffic control devices. […]
The Auditor General’s Work Plan included a review of enforcement and revenue collection for commercial and residential encroachments. More specifically, we selected the front yard and boulevard parking program for review. This report includes nine recommendations and includes management’s response to each one of the recommendations. The implementation of the recommendations contained in this report […]
In 2007, the City of Toronto entered into a 20 year Agreement with Astral Media Outdoor LP for the supply, manufacture, installation, and maintenance of over 25,000 street furniture elements. The coordinated street furniture comprises a range of transit shelters, litter/recycling receptacles, tourist/area information pillars, public notice structures, benches, bicycle parking stands, multi-publication boxes, and […]