A review of contracts with various providers of services to the Toronto Employment and Social Services Division (TESS) was included in the Auditor General’s Audit Work Plan. TESS maintains contracts with a number of third-party organizations to prepare Ontario Works recipients for employment opportunities. This audit reviewed agreements between TESS and various service providers. Specific […]
The Auditor General’s 2012 Audit Work Plan included a review of processes at Toronto Employment and Social Services Division (TESS), for verifying reporting of income by clients. The objective of this review was to assess controls over the income reporting process at TESS. The review focused on the reporting of income by clients who were […]
The attached report entitled, “Recovery of Social Assistance Overpayments, Toronto Social Services,” discusses the findings from our audit in detail and outlines 14 recommendations that will improve the internal controls in the City’s administration of social assistance funds and strengthen program efficiency and effectiveness in recovering overpayments from inactive cases.