In 2019 the City spent $152 million to provide employee health benefits. Dental benefits amounted to $51.9 million or 34 per cent of total benefit costs. Testing the controls to ensure claims are reasonable and legitimate and reviewing plan design provides a measure of assurance to City Council that the City is receiving the best […]
The Auditor General’s 2015 Audit Work Plan included an audit of the City’s management of Long-Term Disability (LTD) benefits. The audit was divided into two phases. Phase One, which is the subject of this report, focused on City management of LTD benefits. Phase Two will focus on Manulife’s compliance with contract requirements. Manulife is the […]
The City of Toronto and its Agencies, Boards and Commissions provide employee health care benefits for its employees and retirees, as well as to their spouses and eligible dependants. Pension, Payroll and Employee Benefits Division (PPEB) is responsible for administering the employee benefit plans including the City’s Long Term Disability program (LTD), for those individuals […]
Complaints to the Fraud and Waste Hotline Program have highlighted issues with attendance management and specifically the potential for employees to misuse sick leave banks, particularly prior to retirement. In view of this, we included a limited review of these issues in our 2008 Work Plan. The overall objective of this review was to assess […]
The objective of this audit was to assess whether cost containment opportunities exist in City sponsored employee benefit plans, to review procedures in place to manage and control services provided under the benefit administrator’s contract and to determine if opportunities exist for improving future benefit administrator contracts. Our audit included a review of employee benefit […]
The objective of this audit was to assess whether cost containment opportunities exist in City sponsored employee benefit plans, to review procedures in place to manage and control services provided under the benefit administrator’s contract and to determine if opportunities exist for improving future benefit administrator contracts. Our audit included a review of employee benefit […]
The purpose of this review was to assess the adequacy of controls over payroll processing and to determine whether outstanding recommendations from previous audit reports issued by the Auditor General’s Office in relation to payroll matters have been implemented and, where appropriate, to recommend further action to improve controls.