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The Auditor General’s 2013 Audit Work Plan included an audit of the Toronto Transit Commission (TTC) Bus Maintenance and Shops Department.

This report presents the results of our review of the management and maintenance of TTC’s non-revenue fleet. The report contains 21 recommendations pertaining to management structure, vehicle and equipment acquisition, inventory management, rental vehicles, garage operations, and warranty administration. Our findings regarding non-compliance with scheduled maintenance were raised in previous TTC’s internal audit reports issued in 2005 and 2010 respectively. To date these issues continue to exist.

Implementation of the recommendations in this audit report will help improve vehicle reliability, operational effectiveness and efficiency, as well as controlling fleet costs. All of the audit recommendations are in keeping with and supportive of the strategic objectives set out in the TTC’s Five-Year Corporate Plan 2013-2017.