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The Auditor General’s annual work plan included a review of the Information and Technology Division’s SAP Competency Centre.

The objective of this audit was to review the adequacy and effectiveness of practices used by the SAP Competency Centre in managing the SAP Program with a view to identifying opportunities for improvement and cost savings. Our review identified areas where opportunities exist to strengthen the policies, procedures and governance related to the SAP Competency Centre and its relationship with City divisions using SAP. Accordingly, we have issued a report containing seven recommendations.