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The objective of our audit was to review the working relationship between the City and its Agencies, Boards and Commissions in relation to information technology disaster recovery planning, City disaster recovery planning policies and procedures and the role of the Information and Technology Division in the creating, coordinating and overseeing disaster recovery planning initiatives for City computer facilities.

Certain additional work is needed in order to protect and maintain critical City information technology resources in the event of an extended service disruption or disaster. As the City’s Information Technology Governance and Transformation Project unfolds, management should place a high priority on addressing the challenges and gaps identified in this report in disaster recovery planning and preparedness.

The implementation of the recommendations in the report will improve the City’s approach to disaster recovery planning for City computer facilities to minimize the negative effects of extended computer service interruptions and maintain critical public services in the event of a disaster.